Returns & Exchanges

At romsons.in, we strive to ensure you are completely satisfied with your fashion choices, offering a hassle-free 15-day return and exchange policy for all unworn and tagged items. Our goal is to provide a seamless shopping experience from the moment you browse to the moment you wear.

Return Process

• 1.
  Initiate Request

  Log into your account, navigate to the 'My Orders' section, and select the items you wish to return or exchange within 15 days of delivery.

• 2.
  Quality Inspection

  Ensure the apparel is in its original condition with all brand tags, packaging, and invoices intact to qualify for a successful pickup.

• 3.
  Reverse Pickup

  Once your request is approved, our courier partner will arrive at your doorstep within 48-72 hours to collect the return package.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes the quality check, your refund will be credited to your original payment method or store wallet within 7-10 business days.